70 managers mastered no-code and AI. In 4 hackathons.
Problem
Česká spořitelna can see how AI is reshaping the job market. Their Customer Care team could shrink significantly in the coming years — and they wanted to give their people the tools and knowledge to open up new opportunities, whether inside the company or beyond it.
What we did
We designed four bespoke two-day hackathons — one for senior Customer Care managers, three for their direct reports. Minimum theory, maximum hands-on work. Participants worked with real no-code tools (Airtable, Make, Softr) and used AI in almost every task. Every team left with a working app prototype.
Result
70 managers gained practical skills and a new mindset for working with AI and no-code tools. The bank now has a team that thinks about processes differently — and if AI does reshape their department, these people will be ready for it.